For BOS Security, I created a range of setup and troubleshooting guides for the equipment and technology required for our services. I drafted clear and concise instruction sets that internal staff, other service providers, and clients could follow.
Referring to the product guide and consulting the VirtuGuard technology team, I created a guide for clients or their IT managers to refer to when connecting a new device to our Central Station.
VirtuGuard leases and sells mobile surveillance trailers that can be used in remote locations and are regularly relocated to accommodate changing security needs. I created a guide for clients across the United States to refer to when setting up or breaking down the trailer for relocation.